Residential

MassCEC provides rebates and other incentives to residents who are looking to adopt clean energy at their own homes.

Residential incentives offered by MassCEC include rebate programs for solar electricity and solar hot water, vouchers for the replacement wood-burning heating units and assistance with other technologies.

The SEIA Solar Business Code and Complaint Resolution Process

Event Time: 
Tuesday, February 09, 2016 - 1:00 PM to 2:00 PM
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Event Location: 
Webinar

As part of SEIA’s consumer protection efforts, SEIA promulgated the SEIA Solar Business Code (“Code”) to further transparency and understanding in solar power transactions, while maintaining high levels of competitiveness.  The Code covers many aspects of the standard solar transaction, including advertising, sales and marketing, and contracting. SEIA also adopted a Complaint Resolution Process to resolve complaints arising from the Code. Participants will hear an overview of the Code’s rules and the Complaint Resolution Process, and have a chance to ask questions about both.

In this webinar, we'll start by providing a brief overview of SEIA’s consumer protection efforts. Building on this groundwork, we’ll dive into the SEIA Solar Business Code, and discuss the five sections: Guide Principles; Unfair, Deceptive, or Abusive Acts or Practices; Advertising; Sales and Marketing Interactions; and Contracts. We will then go over how the Complaint Resolution Process works from submitting a complaint to appealing a decision. Participants will have a chance to ask questions about the Code’s requirements and the Complaint Resolution Process.

For more information, click here.

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