Service Technician Intern (Full or Part-Time)

As a Service Technician Intern, you will work closely with our field and design teams to ensure high-quality clean energy installations and a seamless customer experience.

• System Installations: Assist contractors with the on-site physical installation of heat pump systems, ensuring all components are set up according to technical specifications.
• Site Walkthroughs: Support the team during customer site assessments. You will help evaluate home basements and exteriors to gather data for system placement and quoting.
• System Design & Quoting: Utilize the Manatee platform to assist in creating system designs and accurate project quotes based on data gathered during walkthroughs.
• Project Preparation: Support procurement and prep efforts, including organizing equipment and documentation to ensure the contracting team can kick off jobs independently.
• Service & Maintenance: Demonstrate a willingness to learn and adapt, and tackle service requests such as condensate leaks, communication wiring errors, or any other minor issues.
• Customer Service: Provide exceptional service by maintaining professional communication with homeowners, answering basic questions, and ensuring a positive experience throughout the installation or service visit.