Job Details
About Reservoir
Reservoir is a VC backed startup based in Boston. We believe we have the fastest path to electrify every
home in America with the power of water.We are building a next generation electric water heater system
that delivers instant hot water while dramatically improving energy efficiency and reliability.
We are looking for a hands-on and entrepreneurial Founding Sales Associate to help homeowners
upgrade to a better water heater and help build the foundation for sales in a seed stage hardware
company.
The ideal candidate is tech savvy, passionate about consumer hardware, and ready to wear many hats
across sales, marketing and operations. You are a strong communicator who can build trust quickly with
homeowners and explain a new product clearly. You will be on the ground floor of a venture backed
startup working directly with an experienced, fast-paced founding team.
The role
● Speak directly with homeowners who are replacing or upgrading their water heater.
● Educate customers on how Reservoir works and why it is better than generic water heaters.
● Guide customers through the sales process from first conversation to purchase.
● Maintain organization across leads, follow-ups, and pipeline.
● Work closely with product, marketing and operations to improve the customer experience.
● Provide feedback from customer conversations to help shape product and go-to-market strategy.
● Help refine Reservoir’s early sales scripts, tools and processes.
Minimum Qualifications
● Highly motivated self-starter who takes action with little guidance and thrives in an unstructured
environment.
● ~2 years of experience in sales, customer success, or a customer-facing role.
● Strong verbal and written communication skills.
● Ability to understand and clearly explain technical products.
● Organized and capable of managing multiple conversations and follow-ups at once.
● Customer-first mindset and excitement to help homeowners adopt better technology.
Preferred qualifications
● Sales or customer experience in consumer products.
● Home services, hardware, or climate industry experience.
● Experience working at an early-stage startup.
● Interest in electrification, home energy, or climate technology.
Full-time benefits eligible
Please email resume to jack@reservoirhome.com.