Job Details
QARI (Quincy Asian Resources, Inc.) is a nonprofit organization dedicated to serving immigrant individuals and families through culturally responsive programs and services. With a presence in Quincy, Boston, New York City, and Rhode Island, we build integrated support systems across schools, workplaces, and neighborhoods.
Community Ambassadors at QARI connect individuals and families to essential resources through community outreach, education, and personalized support. Working collaboratively with clinical staff, program teams, and community partners, you will help advance QARI’s integrated care model across health and wellness, literacy, workforce development, and community services.
This position will also serve as QARI’s Energy Advocate for the Mass Save Community First Partnership, focusing on community outreach, resident education, and helping households navigate energy efficiency programs and overcome barriers to access.
We are seeking bilingual (Mandarin, Cantonese, Vietnamese, or Haitian Creole) candidates with a master’s degree in Education, Social Work, Public Health, Environmental Studies, or a related field who are passionate about community empowerment and equitable access to resources.
- Support programming initiatives where QARI partners with external organizations, including community health centers, higher education institutions, and community-based organizations, to ensure successful collaboration and expand access to services for clients.
- Serve as the Energy Advocate for QARI’s participation in the Mass Save Community First Partnership, including the following responsibilities:
- Community outreach and partnership development to improve local understanding of and access to Mass Save programs.
- Provide one-on-one resident support, including customer guidance and assistance navigating available programs.
- Track and report progress on outreach and service delivery.
- Identify and report barriers to accessing Mass Save programs to support program improvements.
- Serve as the Energy Advocate for QARI’s participation in the Mass Save Community First Partnership, including the following responsibilities:
- Serve as a passionate liaison between projects and the community, connecting clients to essential resources that empower them to improve their lives.
- Assist with recruitment and enrollment of program participants, ensuring community members have access to QARI’s integrated services in health, literacy, workforce development, and more.
- Provide compassionate case management, including referrals and assistance with documents such as applications, translations, and drafting letters, to help clients navigate critical systems.
- Offer translation services and social support at mobile markets, food pantries, health centers, and other community partner sites, ensuring equitable access to essential services.
- Plan and implement outreach events, workshops, and community activities that foster connection and provide valuable resources to underserved populations.
- Lead community classes, workshops, and other educational group programs for clients at QARI’s office and external partner sites.
- Participate in ongoing training and certification programs based on evolving community needs, maintaining an active and up-to-date skill set to support clients effectively.
- Collect and document feedback from community members through surveys, focus groups, and outreach efforts, ensuring that client voices help shape future programming.
- Build positive relationships with clients, providing personalized navigation and support to connect them with resources in health, education, and other essential services.
- Engage with residents through events, presentations, and door-to-door canvassing, ensuring that QARI’s diverse offerings reach those who need them most.
- Actively support outreach across QARI’s integrated focus areas, including health and wellness, literacy, workforce development, and community services such as citizenship education, ESOL classes, and family literacy programs.
- Recruit, train, and manage volunteers for outreach events, fostering community involvement and amplifying QARI’s impact on the populations it serves.
- Master’s Degree (preferred) or Bachelor's Degree in Education, Social Work, Public Health, Environmental Studies, or related fields from an accredited college or university.
- Bilingual in English and Mandarin, Cantonese, Vietnamese, or Haitian Creole preferred.
- Strong writing and communication skills, with a “can-do” attitude and commitment to problem-solving.
- Demonstrated success in building relationships with clients, partners, and stakeholders.
- Experience in data collection, analysis, and reporting is highly desirable.
- Comfortable using technology.
- Preferred experience working with Asian, immigrant, and underserved communities.
Full-time employees are eligible for a comprehensive benefits package that includes medical, dental, and vision insurance; group disability and life insurance; a 401(k) retirement plan with company match, subject to eligibility requirements; mobile/IT phone reimbursement; 13 paid holidays plus the week between Christmas Day and New Year's Day, sick time, personal days, and 3 weeks of vacation. Benefits are provided in accordance with QARI’s policies, Employee Handbook, and applicable benefit plan summaries.
Please email your resume to emily@quincyasianresources.org and hr@quincyasianresources.org.