Program Administrator

Company Name
Massachusetts Clean Energy Center
Company Website
Location (City)
Boston
Job Category
Administrative
Job Type
Full Time
Contact Info recruiting@masscec.com

The Massachusetts Clean Energy Center (MassCEC), as a quasi-public entity, plays a critical role in fostering the success of our state’s clean energy sector. MassCEC’s mission is to accelerate the clean energy and climate solution innovation that is critical to meeting the Commonwealth’s climate goals, advancing Massachusetts’ position as an international climate leader while growing the state’s clean energy economy. 

MassCEC undertakes targeted programmatic initiatives to accelerate cost reductions in clean energy, help consumers diversify their energy choices and address evolving energy needs, leverage public and private funds to drive investment into this rapidly-growing sector, and scale-up renewable energy deployment across the state. 

Job Duties/Responsibilities: 

The successful Program Administrator identifies issues as or before they arise, and resolves them promptly by working collaboratively with the Program Manager, grantee/consultant, and other parts of the organization as needed, including Finance, Legal, other team members and senior management. Specific duties include:

  • Provide comprehensive support to coordinate the day-to-day activities of MassCEC programs, including the following:
    1. Review applications for compliance with program requirements;
    2. Manage application queues and tracking;
    3. Provide timely responses to inquiries from applicants, potential applicants, installers, lenders, awardees and other program stakeholders;
    4. In conjunction with Program Manager, draft programmatic requirements for grantee and consultant contracts;
    5. Alert Program Manager to potential problems and work cooperatively with the program team and relevant stakeholders to ensure prompt resolutions; and
    6. Maintain detailed databases and supporting files on specific programs, including tracking files and key business documents, including project and program metrics, and ensure proper processing and archiving.
  • Program Development
    1. Support program development process, including conducting research, supporting stakeholder outreach, drafting program requirements;
    2. Support Program Manager in program development, including maintaining internal schedules, development steps, and external communications; 
    3. Proactively review, adjust, and enhance existing program administration work flow and tools in response to program design changes or opportunities for operating efficiency.
  • Record and maintain awards and invoices in the award management system, assisting project teams to monitor their contracts and awards, ensure project/contract integrity, and track results;
  • Organize and participate in stakeholder meetings with consultants, installers, and other industry members;
  • Work with the communications team to update program information on the website and send emails about program updates to stakeholders;
  • Delegate tasks to and assist in the supervision of temporary staff and/or interns;  
  • Monitor project schedules and run reports to track project status, results and internal operating efficiency;
  • Perform administrative duties such as copying, filing, scheduling and document distribution when required;

Perform additional tasks or engage in applicable research as assigned by the Program Manager and senior management team.

Qualifications: 

Education:

  • Bachelor's degree, preferably in energy or environmental science/studies, economics, business management or related field;
Experience:
  • At least one year of experience in project administration or other relevant position;
  • Experience in the public sector, renewable energy industry or grant administration a plus;
  • At least one year of experience using Microsoft Excel, Word and Outlook in a work setting;
Knowledge, Skills, and Abilities:
  • Rigorous attention to detail;
  • Well-developed and proficient organizational skills;
  • Demonstrated ability to manage multiple priorities effectively;
  • Demonstrated ability to get up-to-speed quickly and work independently; 
  • Excellent quantitative, research and analytical skills;
  • Excellent interpersonal, diplomatic, and verbal/written communication skills, including with high volume/customer service assignments;
  • Excellent problem-resolution skills, and demonstrated ability to make informed decisions;
  • Team-first attitude and the capacity to be flexible in a dynamic work environment;
  • Demonstrated ability to work with internal and external stakeholders, and cultivate appropriate relationships;
  • Working knowledge of basic accounting and payment processing (budgets, invoices, etc.) preferred;
  • Ability to read and absorb complex contracts, polices, rules, etc. and extract the information needed to ensure compliance with each; and
  • Experience with databases / large data sets. 
How to Apply: 

Qualified candidates are encouraged to submit a resume and cover letter through our Online Career Center

Applicants with diverse backgrounds, experiences, ability and perspectives are encouraged to apply.

Contact Email: