Business Systems Analyst

Company Name
MassCEC
Company Website
Job Type
Full Time
Contact Info Recruiting@masscec.com

The Business Systems Analyst is an essential member of MassCEC’s renewable energy production management team, reporting to the division’s Director. The Business Systems Analyst analyzes problems and both designs and implements solutions in three critical areas:  Business Systems, Operational Procedures, and Production Reporting as they relate to vital MassCEC Production Tracking System (PTS).  PTS is an externally hosted, web-based application maintained by MassCEC to monitor and evaluate the performance of renewable energy systems.

MassCEC is the Independent Third Party Meter Reader for more than 82,000 renewable energy systems across the Commonwealth. These efforts support Massachusetts’ nation-leading renewable energy goals and provide critical market insights to the growing clean energy industry. Through the Production Tracking System,Opens a New Window. MassCEC collects, monitors and verifies clean energy system production in support of the Class I REC, SREC I, SREC II and APS clean energy incentive programs.

The Business Systems Analyst, Renewable Energy Production Management responsibilities include:

    • Providing managerial support to the PTS IT and Production Management teams;
    • Overseeing online registration (OLR) applications for multiple programs on various platforms;
    • Overall procedural guidance for production management processes for wind, hydroelectric, photovoltaic and renewable thermal technologies.

The Business Systems Analyst will be proactive about looking for new technology solutions to optimize business processes and will work with IT staff to help define and execute on business process requirements. 

Job Duties/Responsibilities: 

This position is responsible for ensuring the proper use, maintenance, and operation of the online system registration platforms for both renewable electric and renewable thermal systems. The critical functions of these systems include both registration of new clean energy systems as well as ongoing clean energy system production reporting. Duties include ensuring the accuracy of system application records as well as production data. Job responsibilities include validation and essential quality controls for a high volume of applications with unique attributes.

Specific job duties include:

  • Oversee registration process of renewable energy systems via online registration systems;
  • Ensure seamless and accurate data collection within the databases;
  • Perform analysis of compliance issues and participate in their resolution;
  • Perform administrative functions for business applications;
  • Interface and provide administrative support to IT infrastructure and software developers;
  • Work together with Corporate and PTS IT to maintain an inventory of business application licenses ensuring timely renewals, as well as schedule business application rollouts, releases, and upgrades;
  • Take a lead project management role on projects including efficiency improvements and modifications to various systems;
  • Maintain and implement data quality assurance best practices and customer service best practices;
  • Coordination with the Department of Energy Resources, technical contractors and others to address and resolve user and database issues;
  • Create and maintain business process documentation for internal and external use;
  • Support quarterly reporting of energy production to the NEPOOL GIS to for various clean energy incentive programs.
Qualifications: 

Education

  • Bachelor’s degree in business, technology, computer science, or related field required;
  • MBA or relevant master’s degree preferred, but not required.

Knowledge, Skills, and Abilities

  • A minimum of five years of experience in business analysis, systems analysis, and Excel-based reporting.  Direct experience in database management preferred;
  • Analytical, logical, and efficient, with high attention to detail, and problem resolution skills;
  • Experience with implementing IT related internal controls;
  • Demonstrated ability to break down complex concepts and present technical information to management and the business users concisely and understandably;
  • Strong communication skills and ability to perform work in a team environment;
  • Strong customer service orientation;
  • Superior organizational skills, rigorous attention to detail and timeliness, and ability to be diligent with record keeping;
  • Excellent verbal and written communication skills.

Preferred But Not Required:

  • Basic understanding of the NEPOOL Generation Information System as it relates to tracking renewable energy certificates;
  • Familiarity with Massachusetts clean energy regulatory framework, particularly regarding the state’s Renewable Portfolio Standard and Alternative Portfolio Standard requirements;
  • Track record of experience monitoring, troubleshooting and improving complex customer-facing data acquisition platforms.
How to Apply: 

Qualified candidates are encouraged to submit a resume and cover letter through our Online Career Center

Applicants with diverse backgrounds, experiences, ability and perspectives are encouraged to apply.

About the Company: 

The Massachusetts Clean Energy Center is dedicated to accelerating the growth of the Massachusetts clean energy industry and making Massachusetts a global destination for the clean energy sector.  With economic growth in mind, MassCEC invests in early-stage technology companies, provides incentives for the adoption of renewable energy and develops programs to prepare workers for the next generation of clean energy jobs.

Contact Email: