Job Details
PanelClaw is the #1 flat roof racking provider in North America. Our racking has been deployed on over 11,000 projects (2.0GW+) in 35 countries around the world. We recognize the importance of developing products that do it better, smarter, and with a sense of urgency . With over ten years’ experience focusing exclusively on flat roof systems, we continue to transform the way flat roof PV is installed, helping our partners to accelerate the adoption of solar in the process.
Under the Enstall corporate umbrella, along with IronRidge and EcoFasten, we are part of the largest rooftop solar mounting and racking hardware group in the U.S. This impressive portfolio of companies represents the perfect union of creativity and entrepreneurial vision.
The Solar Design Associate’s primary role is to support the 3rd party stamp process and review incoming design requests. The associate will also be responsible for designing solar PV mounting system layouts and preparing project drawings and other customer-facing technical documents used during permitting and installation. This individual will discuss issues and strategies with other team members and departments as required to ensure the best customer experience possible. This position will also be responsible for providing customer support through communication with customers, building officials, and internal departments, such as sales and engineering. Speed and accuracy in high pressure situations are critical. PanelClaw commits to quick turnaround times and error-free deliverables to our customers. A tenacious personality is a “must have” to meet the daily aggressive deadlines for project drawings. Also, deep knowledge of Auto-CAD is a plus; this position will be looked to in helping implement continuous improvements in automation to reduce turnaround times and eliminate opportunities for errors.
- Coordinate requests for sealed project deliverables with 3rd party structural engineers.
- Triage and respond to incoming design requests.
- Communicate with our sales team to research, troubleshoot, and scope incoming design requests.
- Collaborate with Technical Design, Applications Engineering, clawOS team members and across all functional teams to ensure user requests are handled in a timely manner.
- Generate client-ready technical solar array drawings for commercial flat roofs.
- Generate a variety of technical project documents, including wind loading and force analyses.
- Provide customer support throughout the entire permitting and installation process.
- Interact directly with customers and sales regarding all technical needs related to PanelClaw's products.
- Maintain expert technical knowledge of all PanelClaw products and competitor products.
- 2-year degree in a technical or related field; or 2 years direct experience; BA/BS in a technical field a plus
- Solar industry experience preferred.
- Experience in using AutoCAD, Microsoft Office or equivalent. Programming skills a plus
- Prior experience with support and communication platforms, including Jira Service Management, Microsoft Office 365 Suite, GoTo Meetings
- Demonstrate empathy, resourcefulness, and drive
- Excellent written and verbal communication skills
- Strong analytical and problem-solving skills
- Very high accuracy and attention to detail
- Commitment to the mission of Enstall
We offer competitive compensation determined by each individual's relevant experience, skills, education and location. We anticipate the base pay for this position to be between $24 and $26.50/hour, if located in Boston market. In addition to base pay, Enstall employees are eligible for either an annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you'll still apply as there may be other positions that better align.
In addition to a competitive benefit package, we offer team members perks such as paid time off (PTO), a long term incentive plan, 401(k) match, development opportunities, educational assistance, 12 observed company holidays, paid parental leave, and a collaborative, inclusive culture just to name a few!
Enstall is a global organization and places high value on creating a diverse and inclusive workforce, providing equal opportunity for all applicants and staff. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at TalentTeam@enstall.com or by phone at 510-278-9353. Enstall will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
We encourage authenticity and invite you to join us each day just as you are.
To apply, please forward your resume to julie.sears@panelclaw.com